Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsLength of a Promotional Discount? Hi, I have a Promotional Discount on my account but am not sure when/if it expires. Can anyone advise please. Thanks Steve VM O2 App- Still Unable to Register Here is a simple question. How do I register for the new Virgin Media O2 app if I am no longer able to access the email address that I used with the old Virgin app? (Because of this, I am unable ...Vulnerable Uncle being way overcharged by VM Hi, My uncle (mental illness) but lives alone. He has VM M125 broadband and line rental, no tv. I’ve just found out he’s paying VM £87.95 a month. This is extortionate. Does anyone know how much th...Credit refund issue So currently i am trying to get my credit refunded and every time i contact customer service they say all they can do is raise a complaint and that they was either a technical issue or they have no r...Unresolved app issue I recently posted on the community forum regarding an issue I have following my house move ,I can no longer access the VM Connect App as I cannot locate any log in details .I recived an email from so...Issues with cabinet/beyond engineer support I am having major issues with my virgin media internet. I had I think my 6th engineer visit this Saturday just gone (11th October) since march ISH time. I have had multiple hub replacements, isolato...Passwords I am trying to understand/resolve password problems . I have an account which uses 2 different emails, one is VM and the other Ntl. Also 2 O2 phones are linked to the account. when I open my VM usin...Passkey for Desktop I've just installed a new Win 11 desktop. I set the passkey and it works fine with MS 365 and Amazon. However, it doesn't when I sign in to my VM email because that only gives choices for Android or...New contract not showing in my account My contract was coming to an end so I renewed with a deal that was offered to me on the app. This was on the 15th September, and I received 3 emails confirming the change (one with the order summary,...SolvedTrouble renewing contract 🤔 I renewed (well at least I thought I had) my contract 5 days ago online (and got a 'thanks for staying with us' message and even printed my new contract off), but still keep getting a message saying ...
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