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Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

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Just taken me 5 hours on online chat to have my contract cancelled . I originally just wanted to reduce my package but the service I have received today has been abysmal so I decided to cancel instead. Been a loyal customer for nearly 30 years but ca...

Contact monthly cost

Hello Today I had a call and upgraded my broadband package. I only agreed to this as I was told it would be £39 for the entire 18 month of the contract but now the updated documents say this price is only until January 2024. I did not sign up to thes...