Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNo end of contract notification Hi , my contact has come to an end and as such my monthly payment has risen from approx £85 to £201. Understanding that this is the case , but I have not received an end of contract notification, whi...blueyonder email and locked out I have noticed that my email for my old blueyonder email has been compromised and the hackers has locked me out of this email. please help me gain access back and change the password Access to Netflix Hi I recently recontracted on the 18th of October for another few years. I’ve got M500 which is boosted to one gig because we also have O2 mobiles and I have the mega TV option. However, so far I...Failed direct debit My VM direct debit due today 17/11 somehow failed to be taken (not sure why, there's money in my account, dd went out last month with no issue) What do I need to do in order to avoid late fee ? Will...virgin media passcode still waiting for a passkey i cant use any virgin media web apps Return of equipment Ive recently returned my equipment to Virgin, but have received a text message saying that they are going to charge me £245 if it’s not returned, it was received by yourselves on 27/10 so why am I ge...SolvedAgreed contract not been honoured Hi there I wonder if any of the forum would be able to help me. My elderly and not keeping to well mum was recently coming to the end of her contract and at the end of September agreed a new contr...Free TV Offer still not received Had nothing but issues with this company since we signed up. Whilst their services and signal may be good their customer service has been nothing short of appalling. If I could go back in time 7 mo...Bill is wrong Can someone please speak to me , my direct debit failed to come out last month there was money in my account so don’t know why it didn’t come out? It is now saying I need to pay £68 instead of my nor...Change of email Hi, I renewed my contract in September and asked that they change my email address on my account that I have used for the last 20-25 years from an ntlworld.com to a gmail.com email. The contract fo...
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