Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNetflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedCan't login to account Recently set up fibre and I seem to be unable to authenticate with either VM Connect app or the website (virginmedia.com) - I'm presented with a "something went wrong" I've tried the website in chro...Virgin **bleep** up, Help spent 2 hrs on phone Hi, I've just signed a new 24 month contract with an O2 sim included I'm hoping someone from Virgin will read this as to be honest I've been on the phone for 2hrs with o2 to migrate my old number ...Can't access account settings I had my service installed yesterday and everything works fine except I can’t access Account Settings. The page won’t load and shows: “Oops, looks like something's gone wrong on our side. Please try ...Not impressed. I had broadband installed on 21st October 2025. Shortly after installation, I noticed slow speeds in two bedrooms and one security camera not connecting properly. The engineer advised that speeds wou...Netflix We have been with Virgin Media for years and have phone broadband and mega bundle (I think its called) TV. I would like to get the free Netflix activated but im struggling. I have tried following sug...Chat team started a new 2 year contract without telling me. Hello, I'm Kirsty I hope I can get help here as chat team are unreliable. I've spoke with the chat team a few times in last week or so because they added 2 years on my contract date after I moved ho...Changing direct debit, merging into one Hi. At the moment I have my virgin media tv/broadband/home phone as one payment and my 02mobile phone, as a separate payment, going out of one bank account, separately. I would like to join these so ...Switching to ebilling I have been trying to swtich to ebilling but I keep getting paper bills, i have changed it to email/ text message/ phone call/ post but it has not stopped me getting bills through the post any help m...Netflix activation I have just joined this forum and see that a number of people have experienced the same problem I am having. I recently took out a new contract which included Netflix but when I set it up Netflix w...
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