Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...
Hi, I got Virgin Broadband 264mbps and Maxit TV (with BT sports) for £30 that is coming to an end. I also had an O2 sim with this deal that I paid for separately.My contract is coming to an end in July and the best they have offered me is £49 for the...
Lee_R I came in the forum for the answer tk this very question. I am not happy at at all. Price on increase of £20 on the amount stated in my contract. Can someone please contact me.
I have an engineers visit booked for Friday 9th June. Can you let me know how I can cancel this please.Thank you
I have left VM start of May. I returned all Kit and have acknowledgement of this. I was told I am owed £15 credit and have a bill 9 May that reflects that.I still don't have that £15 credited to me.For me this is the last final insult from VM after a...
Hi,After receiving notification of the price rise a few months ago I agreed a new deal of £31.40/month until the end of my current contract, as shown here:However I have just received this month's bill and the price is showing as £38.40, as the "bund...
Nearly 9 months and four or five visits have failed to install my broadband order. This is despite being told at the order point, all those months ago that all the necessary connections were in place. Over the visits I've been told they cant install ...
As many other posts have described, I cannot register as when I enter a password it is not accepted (See below).Is there a solution?PH
Hi, I contacted VM via phone about my brown box outside as the front has fallen off in a storm. They said someone would come out to fix it however no one ever showed up and this was back at the beginning of the year. id like this sorted and if someon...
Our first direct debit payment hasn’t came out even though on the app it says it should come out day.Has anyone else had this problem and will i get charged late payment fees ?
Recently returned to virgin for my broadband but I cannot register my new account number because it keeps bringing my dormant old account details up there doesn't seem to be any way of doing this please help?
