Router remains with red light. Rebooted and tried remote diagnostics but system could not complete test.
As above - checked all cables, rebooted and ran remote diagnostic sequence which could not complete
As above - checked all cables, rebooted and ran remote diagnostic sequence which could not complete
Having had multiple reminders that I should return the equipment having closed the account, the returns packaging still hasn't arrived and I am threatened by text with a charge for non-return.I wasted 45 minutes this morning on a livechat about this ...
Please honour black deal and since I received confirmation email not received any more details since the last month rgds Alex
My package is ending on the 11th of January. I have seen a new package I want, but apparently only open to new virgin customers! I’ve been a loyal customer for years and I can’t afford my package going up to double the price once my contract ends. I ...
Hi,I have red light on my hub that's been on for a while now . I have followed the instructions on all the other forum posts but the red light appears back.The Internet works but is slower than usual and the forums suggest it's over heating ?Can some...
This is very concerning, I too am being threatened being charged £40 pound if I don't return their old Hub 3 but the irony and frustration is that I spent days trying contact Virgin to take their old kit back and contacted them online, on the phone a...
Hi there - I have just ordered sky hd channels for the second time this month as I still haven’t had the channels activatedits now suggesting 7 - 10’days to activate. Can this be speeded up? thank you
Hi all My contact was due to come to an end in December. I was offered a deal online though the online upgrades that I was happy with. M350 for £19 a month. I went through the process online and signed up to this, agreeing a new 18 month contract ...
Hi there,So I noticed this afternoon that the plastic cover on the external wall fitting has gone missing, Does anyone know how might I go about getting a replacement?
I am trying to create an account with My Virgin Media however, when I enter a password I get the error "Sorry, there was a problem registering that password. Please choose a different one." I have tried with multiple different passwords and they are ...