Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsRelocate Omni Box Good Morning, i need to arrange the move of our Omni Box from the front of the property to the drive. Can you assist? Total Loss of Service, Warning to New Customers Just felt the need to share my experience thus far with Virgin Media after being left without internet and tv through no fault of our own. Hopefully this gives new potential customers an idea of what...Monthly bill not taken from my bank account. My VM account for broadband and home phone is normally taken on the 19th of every month by direct debit. It is now 5 days since that date and still no payment has been taken from my bank account but...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedUnable to switch to ebilling I had my account set up for me by someone at Virgin, but they didn't sign me up for ebilling when making the account as I've seen on my first bill a charge for a paper bill. I've tried following inst...Email address still connected to old account. Received modem yesterday and plugged everything in, apparently excellent signal but no connection. Tried to log in to the connect app and it says my account has been closed so I can't sign into any o...Unable to provide WiFi I signed up to virgin media on the 5th of August and received my equipment on the 8th. I couldn’t set it up so they sent an engineer out a week later. When he came out he informed me that they don’t ...reference IDF-12B I am trying to log into my account but after entering my email I continually run into this error, despite using the only computer used to log into the account before, from my home router, with no VPN...Virgin not picking up a new build address but picks it up on the business page I had been with virgin from 2011 to 2024 when we eventually moved into our new build house. The virgin boxes and everything are already installed in this property, however when I wanted to switc...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...
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