Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNo account number I have ordered a box today 28/12 for my new flat but have selected the wrong address, everything says to amend the order i need to log in to virgin media with an account number that i dont have, the...Netflix Hacked I see that the Netflix app supplied by Virgin Media is frequently hacked. This happened to me on Christmas Eve, I received an email to say that I had changed my subscription (I hadn't) and my TV Net...A Decision from the Ombudsman So after months and months from the introduction of the shambolic VM/O2 login which locked me totally out of my account settings for nearly twelve weeks, the Ombudsman has upheld my case, awarding a...area reference code Don't have my area reference code to link my Virgin media account. One Touch Switch Failure? Switching Away From VM and billed another month at out-of-contract rates I have had an issue with Virgin Media and the One Touch Switch service. I used the OTS service to switch to Sky Broadband on 15th February 2025 and was switched on the 14 March. My Virgin broadban...Netflix - cannot connect Hello just upgrade VM with netflix cannot connect Thanks jasia [Mod - title edited for clarity] Disconnected Early and Massive Billing Increase with Home Move I arranged a home move with the service/connection due on 29 December 2025, but today (28 December 2025) my broadband has already been disconnected, leaving me without internet to organise the remain...Won’t extend my contract extend by 1-2 weeks I have been a VM broadband customer having joined last January as I got a good deal with Volt on my 2 long term O2 phone contract. A year down the line I’m having to leave VM as I have had lots of is...Can't log into account Same situation - How do i fix this? Cant login as it logs me into my old account - Same email, 2 accounts.... [Mod - post was split to own thread and title added] I'm stuck in a verification loop Hi everyone I am stuck in a verification loop while trying to connect VM and O2 accounts. Keeps coming up with an old phone number for the OTP. Please help .
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