Signed up to broadband with the wrong email
Hello, I've just signed up to get our started packaged delivered only a few minutes ago and I have only just realized I've misspelled my email and was wondering how I could change it?Kind regards.
Hello, I've just signed up to get our started packaged delivered only a few minutes ago and I have only just realized I've misspelled my email and was wondering how I could change it?Kind regards.
Hi everyone, Not sure if I`m posting in the correct thread, but maybe someone could help me. I`m a fairly new Virgin media customer. I have only opted for a Broadband deal at the end of November last year. I got a "deal" for 350MB - first 3 months fr...
I recieved an email 3rd May regarding my co tract ending and that I have an exclusive offer to recontract. I read through the new offer and decided to accept it. I recieved 2 more emails one with the order number and one saying nearly there. I've hea...
I have been with VM for a long time but the renewal price was way too high. Sky offer faster broadband and much cheaper, so I decided to leave. Spoke to someone via WhatsApp. I was advised all my services will end on 14th September (last day of my co...
Been trying to get connected since January.........I've been given multiple dates which get pushed back, I need to speak to the installations team. The team that deals with the external cabling install. They've called me a few times but there is no n...
So I've noticed that I have a Netflix premium that has at some point been added to my bill? I never wanted, bought or selected this when setting up my Virgin account and Netflix has no accounts with my email address. I don't watch Netflix through Vir...
Today I agreed a 18 month renewal. It was a increase in price so I requested it starts on 14 September (date my previous contract expired). So my new contract should start on 14/09/2024 and run until 14/03/2026. I have just got my new contract emaile...
Why does Virgin Media make things like simple communications so difficult? My mother, who is the main account holder, has a serious illness and all we want to do is report it and then hopefully be able to make me the main account holder so I can chan...
Hi i have signed to a nights subscription in error is there any way this can be removed and refunded for
On Thursday I missed 3 calls from what I've been told is a Virgin customer retention team. At around 6pm, our broadband & phone line stopped working. According to service status we are possibly disconnected for non-payment. My virgin bill online says...