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Forum Posts

UNFAIR PRICE INCREASE

Hi everyone, Not sure if I`m posting in the correct thread, but maybe someone could help me. I`m a fairly new Virgin media customer. I have only opted for a Broadband deal at the end of November last year. I got a "deal" for 350MB - first 3 months fr...

Raduku by Tuning in
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Resolved! Contract renewal

I recieved an email 3rd May regarding my co tract ending and that I have an exclusive offer to recontract. I read through the new offer and decided to accept it. I recieved 2 more emails one with the order number and one saying nearly there. I've hea...

Darran71 by Tuning in
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Resolved! Unwanted Netflix added to account?

So I've noticed that I have a Netflix premium that has at some point been added to my bill? I never wanted, bought or selected this when setting up my Virgin account and Netflix has no accounts with my email address. I don't watch Netflix through Vir...

A-Gent by Joining in
  • 1089 Views
  • 7 replies
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Agreed Renewal but wrong date showing

Today I agreed a 18 month renewal. It was a increase in price so I requested it starts on 14 September (date my previous contract expired). So my new contract should start on 14/09/2024 and run until 14/03/2026. I have just got my new contract emaile...

Brum1990 by Joining in
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Difficulty reporting critical illness

Why does Virgin Media make things like simple communications so difficult? My mother, who is the main account holder, has a serious illness and all we want to do is report it and then hopefully be able to make me the main account holder so I can chan...

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