Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsTelephone issue I currently have two telephone numbers, with both phones plugged into my Hub. My TV package ends soon, so I contacted VM via chat to get options. The package I was offered supposedly contained eve...Account access I have now been without broadband since I left my old property on the 25th September. I used the move house facility on the app and was told it was available here and that an engineer installatio...Unable to manage my account Every time I try to access my account either via the app or from the webpage I get an error message saying that there is a problem on our side. I’m new to Virgin and wondering if this I a common is...Can't link VM account to VMO2 ID I can't link my VM account to my VMO2 ID as I cannot login to my VM email account. I follow the instructions for linking which involves a link sent to the email account I can no longer access. Th...Hacked account hi ٫ my virgin media account seems to have been hacked and a random Netflix account that is pin locked has been added. I have reported this to virgin twice and it still has not been resolved. it its ...Netflix pending activation Ive been waiting for my Netflix to be activated but keep getting told it will take 24 hours yet after 5 day's its still pending. It seems many customers are also having the same issue O2 volt package Does anyone know what would happen if I was to cancel my O2 sim /volt package due to the increase in charges which are more than anticipated. I receive double broadband speeds due to taking on the si...Netflix Suspended On my Entertainment Services page, it says that Netflix is suspended. When I try to use Netflix, I get the following message: “Please contact your provider to start watching again. Virgin Media...Netflix activation email I renewed my package last week (for the second time in a month!). I asked the person who was dealing with my request how to activate the free Netflix subscription and was told that I could do this v...Chat team started a new 2 year contract without telling me. Hello, I'm Kirsty I hope I can get help here as chat team are unreliable. I've spoke with the chat team a few times in last week or so because they added 2 years on my contract date after I moved ho...Solved
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