Mixit for £5 offer

[Stevej54]

I have tried for the past two weeks to get the £5 mixit offer on my app and the website . 
I’ve ordered it twice and both times got a confirmation order and then nothing ! 
When contacting Virgin noone knows anything about it and cannot match the offer or actually give it to me because my contract hasn’t ended ! Please can someone just explain to me how I get this offer !  I just want the 360 box and Mixit channels back , I’m so frustrated and have tried again today to get the package but again no one at Virgin can sort it out !

[japitts]

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@Stevej54 wrote:

I have tried for the past two weeks to get the £5 mixit offer on my app and the website .

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Can you post a screenshot of this offer?

[Stevej54]

 

[Stevej54]

My original monthly was 43.52 , so it’s £5 a month extra .

Ive just checked SKY and they’re doing SKY Glass 55 inch plus broadband equivalent to mine for 46 a month !  Might change over , virtually a free tv better than what I’ve got now 

[nodrogd]

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@Stevej54 wrote:

My original monthly was 43.52 , so it’s £5 a month extra .

Ive just checked SKY and they’re doing SKY Glass 55 inch plus broadband equivalent to mine for 46 a month !  Might change over , virtually a free tv better than what I’ve got now 

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Sky Glass is a streaming product. V360 is a broadcast product with a recording facility, so will always be more expensive. The VM equivalent is Flex (formerly called Stream).