Virgin media 1gig deal - legit or scam?
Our 1gig broadband promo offer has come to an end and going up from £26 to £75. I spoke to virgin and the best they were able to offer was £46/month. I told them to terminate the service. I searched virgin media deals on Facebook and came across a post of a private individual advertising VM broadband packages. I reached out and the deal is £36.99 + extra £90 credit for the same 1gig broadband-only package, 18 month contract. It would have to be set up as a new customer which shouldn’t be a problem as I can just put it on my partner’s name. The person claims they work for Virgin Media. To verify this, I asked him to send me a written confirmation of this offer via email, from his VM domain. I figured if it’s a scammer, they would make some excuse as to why they cannot do this. But within minutes I received the email exactly as requested. The email outlined all the specifics of the deal, the name matches that on his Facebook account and the email address it came from is <hisname>@virginmediao2.co.uk. Screenshot of the email below. The email signature is his name, position (Account Field Executive) and mobile number. He said the contract is with Virgin Media and everything goes through them including direct debit etc. So I am wondering.. Can this be legit or does it seem too good to be true? What other checks can I carry out to confirm it’s authentic? Are there ways to spoof a domain? If it’s a scam, how does it work? Would appreciate any relevant insights on this 🙂 many thanks in advance!Mixit for £5 offer
I have tried for the past two weeks to get the £5 mixit offer on my app and the website . I’ve ordered it twice and both times got a confirmation order and then nothing ! When contacting Virgin noone knows anything about it and cannot match the offer or actually give it to me because my contract hasn’t ended ! Please can someone just explain to me how I get this offer ! I just want the 360 box and Mixit channels back , I’m so frustrated and have tried again today to get the package but again no one at Virgin can sort it out !April bill rise and June renewal offer
Hi Current bill is £50/month. April bill rise now £54.40/month. Renewal offer for June showed “My current package £58.80”. Where's the £58.80 come from? I’ve already had the price increase by £4.40 on the £50. Has that messed up what renewal offers are showing if incorrect? Couldn't I just renew at £54.40? Thanks for any help - but I was brought here by the VM help page and don’t think a board exists for my enquiry.
