Have had no landline connection since Sunday 10 December Have phoned 03454541111 and received messages saying engineers working on this problem but still not fixed I live in HD3 area of Huddersfield and wondering what is the problem
Are VirginMedia calling account holders about the fibre switchover? We’ve had a phone call - I suspect it’s a scam but they said they’d call back ‘when the account holder is available’. Thanks
HelloMy fibrephone switch over was the 1st of Dec. Installed the adaptor, plugged in the phone as directed on the paperwork but I've got nothing. No dial tone. Reset the router but its still the same. When this happened, the red phone symbol appeared...
Haven't received a phone call since switching to router. It seems that all calls have been going straight to voicemail without ringing. Can make calls without any problem. If I make a call it is then possible to receive calls for a short time before ...
We were recently switched over to digital landline phone by virgin and provided with the adapter (from analogue to digital). Everything seemed quite simple until a friend said they were leaving messages and we weren't answering them? So we starte...
Hi, it was noticed yesterday that our landline is no longer taking incoming calls, we have a dial tone and can make outgoing calls but if you try to ring in, all you hear is one ring then a crashing sound, then nothing. Service status says everything...
I seem to have signed up to a broadband-only deal (~250Mbps) instead of a broadband and phone/voip package.Is there anything I can do as I don't want to lose my old phone number if at all possible?Is it even possible to add a phone package to bb-only...
My home phase was due to switch to fibre today. I followed the instructions with the adaptor but nothing has happened. I've rebooted the hub several times but the overview status page on the hub still says "Telephony (Disabled)" and the phone has no ...
A relatives land land line phone is faulty.There is only a loud crackling with no in or out calls possible.All sockets have been disconected but the main input socket.Different phones have been tried with the same result.The test socket in the main i...
having agreed a time I rescheduled my day to be in.the engineer didn’t show up and nonone had the courtesy to inform me eventualy navigated my way through website to see that the agreed date/time has been rescheduled for 4 days time 5 mints before he...
