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No Land Line, no updates.

No Phone since Thursday Night.The is a problem but checking the service status is says none.85 year with no phone for nearly a week, its disgusting.Needs a phone for autodialling if she has an accident, so now paying for a service That cannot be used...

Resolved! Landline not working,

Landline not working. Spoke to VM who say there is an outage BL66AE. Status says no issues    

Call forwarding set up not working

SpoilerI have tried to follow the set up instructions for call forwarding however, it is not working. I am in the red zone. when I start by dialling *70, I get the engaged tone and can't go any further? I have tried to follow the set up instructions ...

Derby1 by Joining in
  • 439 Views
  • 3 replies
  • 0 kudos

Unable to leave messages on Voicemail

Hi although my voicemail appears to be set up when I dial 1571 when people call it does not give them the option to leave a voicemail. Any help appreciated Thanks

Digital Home Phone VOIP not sending caller id

Since my mum's phone was converted to digital, or maybe shortly after that, it stopped sending caller-id, although if I dial 1471 I can verify the number. I am not sure if this happens all the time, but it has happened the last few times. Why would t...

Landline not ex-directory anymore

I've been with VM phone for over 20 years and originally set up ex-directory, now my landline phone number\name and full Address is in BT book and in online directories, surely this is a Personal Data breach under The Data Protection Act 2018 (DPA 20...

Geoff39 by Joining in
  • 369 Views
  • 1 replies
  • 0 kudos

Further problems since engineers visit

Hi My 85 year old Mum has had probelms with her landline since last Tuesday & still not fixed..The original call was to say that her answerphone wasn't working, however as much as i appreciate now she had probably knocked the answerphone off on her p...

Debbie18 by Tuning in
  • 350 Views
  • 3 replies
  • 0 kudos

Loss of 1471

For a long time 1471 feature hasn't been on my phone. It stopped one day and been unable to use since

Emily121 by Joining in
  • 619 Views
  • 6 replies
  • 0 kudos