Landline not working
My landline is dead, no ringtone & engaged tone when I ring it. My 89yo neighbour’s line (Virgin) is also dead. I phoned the 0345 number about an hour ago … please advise next steps.
My landline is dead, no ringtone & engaged tone when I ring it. My 89yo neighbour’s line (Virgin) is also dead. I phoned the 0345 number about an hour ago … please advise next steps.
Hi, Does anyone know whether there is, or will be, an inclusive 08 number phone package with VM? I used to have one and they withdrew it. Cheers
I was due to be switched over in February 2024 and was told this had been paused, but heard nothing since.What is happening?Tim
So our landline's not been working for a few months now. We never use it to call out hence the lack of urgency but we're paying for it so may as well get it sorted.Phone has been displaying 'check connection' and has no dial tone. If we ring the land...
Hi, Been away for most of last week and just realised that landline not working at all. Not used a great deal but keep for elderly father.Checked with Virgin Media website and followed suggestions i.e. try different phone not cordless. Also switched ...
We booked to switch to Virgin for phone and broadband. We organised a technician to set it up as my elderly mother's home response alarm was involved. There were significant issues over getting a date but we eventually got someone a week ago last Tue...
I have a dial tone and can make outgoing call, but when I have incoming calls the phone doesn’t ring. I have tried a different handset, and it is still not ringing, but if you lift the receiver the call connects. When I called Virgin Media for help t...
My land line is not working
I have a engineer booked to fix a faulty phone line. Appointment booked between 8 am and 12 pm, its now 2pm and no sign of an engineer. How can I find out whats happening ?
Hi,My father recently passed away who had a virgin media account. I rang up on behalf of my mother to tell them about the bereavement and sort her on a new contract. After arranging a new contract and being assured by the vm team that the landline n...