landline dead
Landline dead since yesterday... based in Houghton Regis ... we rely on the landline as we are two vulnerable people!
Home Phone
Help with your Virgin Phone line
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Forum Posts
VM landlines
Since moving to VM and now channel calls via router/Hub has anyone experienced calling some numbers only to hear a partial ring then nothing, two calls made and one deff did not connect, the other called me back !! even though from my end i heard not...
Phone downstairs and hub upstairs
We have today received the adapter to change our phone line over to the fibre phone. The issue we have is the hub is upstairs and the main phone is downstairs. Is there a way to continue to be able to use the downstairs phone without moving the hub? ...
Digital phone switchover
November 21st. Just been switched over to VM's digital phone line via the router. My home phone has various numbers stored within it working with built-in Caller ID, so if a number was stored on the home phone it would display on an incoming call. No...
Landline phone dead
Today my landline has stopped working, no ring tone, nothing, if someone rings it it doesn’t connectthe only help is to ring about the issue but without a working landline I cannot do thatcan a member of staff helpi have checked all the connection an...
Resolved! contact an engineer by phone when phone doesn't work!
The help to fix the dead phone line is very poor.The advice is to phone an engineer - when your phone is dead!The access to webchat is a mystery - there is no way to get access to it.Help please!
Phone line completely dead again
For the second time in the last year our land line is completely dead. The last time we had a merry go round with Virgin of "We have fixed your line", us "No you haven't" this went on for 8 days.This time Virgin operator agreed that the line is no l...
Digital voice switchover - I need to book a technician, but how?
I have phoned the number and followed the instructions and had a text sent to me with a link for booking an technician. But i could not get it to do a booking for me. I have tried to do it a number of times and i am getting no were with it.Please tel...
After impromptu Virgin router outage, land line has intermittent dial tone
intermittent dial tone on landline
No Engaged tone on home phone
Why can’t Virgin provide an engaged tone after move to voip? Service is not comparable to what it was before on dedicated landline (also loose phone when broadband goes down) yet they charge the same?why is there a charge for a phone line now it’s o...
