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Forum Posts

VOI cutting off

I'm trying to contact my insurance company and get put on hold as usual.The connection seems to cut out after 7 mins 30 secs. Tried three times, same result.Is this a 'time out' feature of VOI?If so, can I disable it?

No phone AGAIN...

I am getting rather sick of this now.The phone is dead yet again, no line cord error until I unplug the line - just like last time. Just like last time checking on website 'No problem reported', my mate round the corner has Virgin phone and thats OK....

pentode by Dialled in
  • 485 Views
  • 7 replies
  • 0 kudos

Landline number transfer issues

Is someone able to help with a landline number transfer from Sky please ? We keep being given transfer dates and promises that just don’t materialise and are currently paying for both Sky and Virgin with still nofirm date.

GoddardR by Joining in
  • 275 Views
  • 2 replies
  • 0 kudos

System down... no landline... no mobile

VM had planned maintenance in our area which was supposed to finish at 6am today.it didn't... there is know a registered fault on their status page to say service expected to return by 4pm. So I can't make landline calls as in their wisdom  the phone...

Tony_ by Dialled in
  • 411 Views
  • 3 replies
  • 0 kudos

Landline No Dial Tone

Hi, I am unable to make or receive calls on my landline.  There is no dial tone for calling out and incoming calls receive the message "it has not been possible to connect your call, please try again later" .  The Virgin media service checker says no...

J_O by Tuning in
  • 602 Views
  • 8 replies
  • 0 kudos

Landline not working...check cord error

Our landline has stopped working...my husband is ill at the moment and we have carers coming in daily.  My son is trying to find out what's wrong but everything is connected as it should be.  We urgently need our phone to work again. Its giving a 'co...

Take of 1571

Hi I would like to take off 1571 voicemail as I'm having trouble setting up call divert. Could someone help please? Thank you.  

Julie926 by Joining in
  • 180 Views
  • 1 replies
  • 0 kudos

Landline Down - Again

My landline in Telford (NOT VOIP) has been completely off since abt 18:00 Sun 18 Feb 2024 - abt 20hrs so far. How come Service Status still says there is nothing wrong - rubbish. AND yes I have tried all the usual plugging and unplugging and trying d...