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Landline dead

Our landline stopped working after a local lightning strike on Saturday night just after midnight. Our broadband and TV work fine so I think it must be a fault outside our home but have no way of checking.Help please.  

GTate by On our wavelength
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self start pack not delivered

Hi,My self start pack for the home phone was meant to be delivered yesterday but nothing has turned up yet. I've not had an update from yodel, only seen that the deivery was meant to be yesterday in my account page. There's no delivery number to even...

Landline Dead

Hi,Four weeks ago I had the main cable to the house from the street box replaced after an engineer informed me that there was a fault in the cable. We noticed immediately that the land line was no longer working. "Give it 24 hours" the man who replac...

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Being charged for calls, but never used landline

Just received bill and noticed I've been charged for landline call. We don't use landline. We don't even have a phone. How can it be sorted and charge removed? I'm more than happy to remove landline for good. 

lacom by Tuning in
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Landline still dead

Since a lightning strike locally on Saturday night, we have had no signal from our landline at all. I've run all electrical checks inside the house, the internet & TV are both working. After days of trying on this forum, I just need a telephone numbe...

GTate by On our wavelength
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  • 1 replies
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Transfer BT landline to Virgin

Hi, I have a BT landline and a VM landline (both operational). The VM number forwards to my mobile and I don’t use it otherwise. I now wish to transfer the BT landline number to the VM landline, to replace the VM number. I will then close BT account....

landline not showing missed calls from private numbers

We recently upgraded to the hub 5 with our landline plugged in to the hub. Since changing hubs when family with private numbers ring we do not get missed call alerts. Any other numbers show up as missed calls.Nothing was changed on the phone and this...

johnben by Joining in
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  • 4 replies
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Call Divert not working

I have call divert added to my account, the free voicemail has been removed, after many attempts via 150. 1 press *21* and i get the message "sorry call diverts to this number are not possible" . i called yet again and was passed around, untill i spo...

Mg23p by Joining in
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  • 3 replies
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Resolved! SilentGard

In the bumph that came in with the new landline connector, it showed an address for SilentGard and game a .com address to set call blocking up. there’s just one problem, the silentgard.com address doesn’t work!has anyone had this problem and have you...

macjim by On our wavelength
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  • 36 replies
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