Voicemail ring time
My virgin landline rings 4 times before voicemail picks up the call. It used to be fun to try to reach the phone in time. Now it’s just annoying! Short version: If there is a helpful VM staff on here who can message me and flip that right switch it would be appreciated. Long version: I see from other posts on the forum it should be possible to increase to about 10 rings. That should be fine. I called 150, spent 20 mins following the menus, waiting, and having nice chat with someone about how, no I don’t want to upgrade my contract, and yes you have my email and mobile number correct. I was finally told that because my landline is the old copper kind rather than fibre then all I need to do is dial *94 and I’ll be able to change the rings. Never seen this in any help or forum posts but the person was confident it would work. I couldn’t test it while on the call because using the line to talk to them. Hung up, dialled *94, nothing. Has it fixed it? Tried all kinds of variations. Just goes back to dial tone.
Number of landline phone rings
Hi, Our phone changed to the new system yesterday and I spent some time on the phone talking to a lady who said she would switch my voicemail on, which would take 24 hours. I also asked her (as per instruction leaflet) to reduce the number of rings from 10 to 6. She said she would call me today at 11am to set up the ring change after voicemail activation. She said the voicemail activation would take 24 hours and it is now activated. However, it is now 1pm and she hasn't rung back. Does anybody know if I can change this feature myself ? Thanks in anticipation !