Going round in circles trying to contact Virgin Media............no one gets back to me..........I'm (this) close to cancelling contract.:-( . They said my landline was broken...NO it's not, they told me to buy a new handset, which I did, just to pro...
I currently have broadband and phone and am still in contract for another month. I want to port my number to another supplier but am concerned that this may trigger a new VM contract which I do not want. Is this likely to happen?
Due to the imminent removal of traditional landlines I'd prefer to port my current landline number to a VoIP provider ( as my VM Hub isn't in a suitable location for a landline) - so I may as well port it and be able to use VoIP on my mobile phone wi...
Hello, I have been told today that 0800 numbers are no longer free on virgin media is this correct.
Once again my home phone isn’t working, everything was fine, until my hub started a reboot on it own since then my landline doesn’t work. 1 hour 30 mins on the phone passed from one person after another, I have to wait 72 hours. They even told me the...
Mother in law needs more time to answer the phone. I reset her base until to switch her external answer machine on after 9 rings. The phone stopped ringing at 6 and a Virgin answerphone (we didn't know there was one) kicked in.Rang customer services ...
Hi we seem to get spam call that miss out on our call guardianAs today just now we had a number that was withheld and the phone showed the it as WITHHELD in caps which it normaly does not doI was talking the the person directy Can i ask as we are on ...
Hi,Ive recently connected to the new phone system and have a BT Phone with a built in call blocker. I think it used to be called Call Guardian but is now called True Call.Basically, when someone calls, they have to announce who they are and press th...
A few weeks ago I started a thread on the issue of the "announce" feature on BT TrueCall phones not working after the switchover to 21CV. I called it a "work around" but in reality it was just a way of masking the problem.Well I have since found a s...
One of the reasons I kept my landline is because if the power fails, I can still make emergency calls. Now Virgin Media is forcing me to switch to their digital service - but without any reduction in the cost. I phoned the help line and explained tha...
