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You Switch service

On June 11th we switched from VM to Sky using the you switch program. On 31st May, I received a text ,message from VM telling me they were sorry I was transferring my phone number, therefore acknowledgment we were leaving. Why then on July 16th am I ...

Becky247 by Joining in
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  • 2 replies
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Home phone down

Home phones not been receiving calls or able to make them for 3 days and counting!!!! Yet the service checker online said it was fine. 45 minuets and counting on hold. No ones answering my mobile call to sort this. Ridiculous paying for a service we ...

Old Bakelite phone does not ring with incoming calls.

Hi,Been with Virgin for over a year and thought I’d use the land line for a change instead of mobiles. So I bought a Bakelite phone as it looked cool. Phone rang when first connected but next day hasn’t worked since. Dial tone works, outgoing calls w...

Porting number away

I’d like to port my number away from Virgin. I’m in contract with BB +phone until October. If I do this before the end of contract do I simply lose the discount for the remainder or is there a disconnection fee in addition?

0300 numbers

Are calls to 0300 NHS numbers free on talk packages?

Tina31 by Joining in
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  • 3 replies
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Land line

House phone hasn't been workin past 10 days or so,can I book someone to come out and have a look at it please? 

Home phone not working since voip switch,

Hi,We recently found out that our homephone has not worked since the copper switch.It is connected to the hub5 as directed but when you call the number it gives a unable to connect message and dialing any number from the phone gives an engaged tone. ...

simeong by Joining in
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  • 7 replies
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Landline disconnected and lost number after changing deal

We recently came to the end our contract which was originally on M250 with landline Talk Anytime.We were told without the Talk Anytime we could have a much better price so we agreed.We assumed our calls would just be chargeable now with the new deal....

saj89 by Joining in
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  • 1 replies
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transferring sky landline no to Virgin issue

Hi, I signed up with a friends and family referral for VM 125mbps bb and landline. The registration page asked if i wanted to keep my existing no, so entered my sky no.A couple days ago i received email from vm saying i have been given a new telephon...

orange86 by Joining in
  • 660 Views
  • 6 replies
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