help please i can see lots of others having the same issue, yesterday(saturday 3rd dec) i attempted to get in touch via the webchat thingy on the right side of the virgin page, toni bot asked its questions and i did the usual etc so then it said it w...
Is there a direct link to report issues? Status Checker always says things are fine when there is an issue, and the ability to run actual tests seems to have been removed from both the app and website. Have tried all checks and have confirmed the iss...
I cannot get at the other end of my phone cable as it is under the floor so I cannot use that cable. I connected a RJ11 cable directly into the router hub thing without adaptor and into phone but that doesn't seem to work. Can anybody tell me what ca...
Can someone please remind me how to stop new telephone callers (i.e. not on our current Contacts list) from getting directly through?In other words, they have to say who they are and then we decide whether to accept or reject the phone call.Had this ...
As some stage we seem to have 'gained' voicemail on our Virgin Media landline and we would like to disable it/turn it off. Any advice on how to do that would be appreciated.
6 days without incoming calls - phone barely rings and then cuts off whilst talking after 10 secs. 150 state engineers are working on the issue.
No signal. I have rebooted still nothing. Wall socket dead.
Since 20.30 last night my landline phone has been completely dead. I can't ring 150 for help with this as i don't have a mobile. How can go about getting this fixed?Thanks
I called 150 last night about issue with changeover to fibre. Was told an appointment with a technician was being made for the issue to be sorted. The appointment would be sent by either text or email within 4 hours. I haven’t received anything. ...
My landline has stopped working for 3 days in Liverpool area . I have tried different phones and no dial tone. My mobile reception is terrible at home. I need my landline as I’m working from home and also have health conditions. No way of contacting ...
