Home Phone

Help. Number 03454541111 is for payments. Need a human to speak to.

My landline not working. Called number advertised and just for payments only. Absolute sham.

False call to 999

Hi On the 22/11/23 at around 7pm I had the police show up at my house (I was out and my wife was at work ) I spoke to them on the ring door bell and they said they had received a 999 call from my address and it was just silent and they had blue light...

Resolved! Home phone - careline and charges

Had a new package installed and my careline went off at 4.15 am i tried to cancel to no avail. When they answered they said they would turn it off 5 mins later it did it again. Now my virgin media bill has come and i have been charged for the calls...

Cannot make calls - line in use error

Yesterday we received a rare incoming call... the landline rang but wouldn't let us answer it - the call went to answerphone (and they thankfully called our mobiles). We've investigated and...- Incoming phone calls to the landline ring, but we cannot...

Landline calls to Switzerland

When I call Switzerland from the landline, I sometimes get a recorded message, in German, saying 'The person you're calling does not want to be disturbed.' It's very frustrating, as I know the person hasn't activated this message. It often takes hour...

Over 4 hours just to ask to fix my landline

I have and still am wasting my life trying to talk to Virgin. I spent over 3 and a half hours today trying just to get them to fix my phone and after 3 and a half hours they ask me if the date for the repair is ok and I say yes. Half an hour later a ...

Resolved! Will Vonage telephone adapter work on hub 5x

I have a hub 5x but unable to get a landline from VM as it is not an option when I ordered broadband, it says in the settings it is disabled, if I subscribe to Vonage & get the adapter will it work, anyone know, what will happen when BT stop using co...

Landline stopped registering incoming calls

Hi,Can someone please check my phoneline etc.? My landline has stopped registering incoming calls. If I make a call to my landline, I get the ring tone on the phone I am using and if I pick up my home phone, I then have a connection. But, there is no...

Resolved! Hello, I need to book a technician visit.

I need a technician to connect a new fibre phone adaptor to my landline. The router is upstairs and the phone downstairs. Can someone advise as I cannot find anything on the website or by dealing 150

Resolved! Landline not working

VM were “working in my area” over the weekend and now my landline is dead. The help pages don’t, and it seems no longer possible to set up a line test myself.My phone is via wall socket. I’ve tried it with just a handset directly into the socket, l...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

Forum Posts