Landline not reciving incoming calls

[srt1989]

Same issue here - solution is apparently know and is this needs to go to the internal TOC team so they can sort it out in the background.

[Vikki_M]

Hi srt1989

Thanks for your post and welcome to our community.

We're sorry to hear you're unable to receive incoming calls.

What does the person calling hear please? Do they get an engaged tone for example?

Do you have another handset you can try?

Please pop back to us when you can.