Forum Discussion

daveeasylife's avatar
daveeasylife
Settling in
2 years ago

Landline not activated

Hi Virgin Media We have just had fibre optic installed and switched to Virgin Media but our landline is not included (Salesman did not make this clear as all digital assumed it would just a case of ...
daveeasylife's avatar
daveeasylife
Settling in
2 years ago

Hi Akua

They confirmed not currently available in my area, which i find odd seeming we have Fibre Optic and line is digital. But they could not confirm when it will be available and as we receive calls from people on landline it is important we have the landline up and running.

So what i require is an estimate of when it will be available.

Akua_A's avatar
Akua_A
Icon for Forum Team rankForum Team
2 years ago

This may be because your service is XGS-PON as seen here In this case, we can confirm we are working on providing landline service in the near future however we can not currently confirm when this will be delivered. We do however apologise for any inconvenience caused by this.