I had 500mb fibre installed recently (last month) and have great download and upload speeds. Getting on average 550mbps down and 55mbps up. This is fairly consistent. Streaming video etc is fine, although on occasions it does buffer. However, when it...
Hi. My latency has started spiking since an event on the 25th. There is a distinct time on the graph. There are some abnormalities before this date also but not quite as distinct. I have attached pictures of my BQM for these days. Thanks for your he...
 Having a few problems with online gaming. For a start my ping seems to be double everyone else’s I’m playing with and one guy lives out in the country. I’m currently on ps5 and wired.
I only have this issue when playing Valorant and not in any other games, I have contacted support multiple times about my issue and they say it's an ISP related problem with their routing. I have a Virgin Hub 3.0 with a 500mbps speed package running ...
Just moved to VirginI had no problem connecting with PSN beforeAnd I have good connections with any other device through wifi ( including PS5)but if I connect my ps5 with ethernet cable, at first it has an error of failed to obtain IP address ( PS5 e...
Hi,Just this week I've suffered bad lag and packet loss when gaming, previously my ping and latency was consistent. I've attached a bqm graph from last 24 hours, i popped on game this morning, am I imagining it or is it a problem?
I have the same issue and I am connecting directly to router via wifi. I don't want to use an ethernet cable because my router and ps5 are in different rooms, thanks for any help *Edit - I am not using any pods and even though my ps5 is in a differen...
Looking for any help that can be offered. When playing any online games I notice a lot of latency spikes either in game or when using discord. When running speed tests I am getting good speeds yet if i look at my BQM i am constantly getting spikes al...
I'm trying to game and I'm having intermittent lag spikes. I ran a router check on the hub and it stated my wifi is having connection issues. I just restarted my router and checked all connections. When i checked the hub, i already began receiving rc...
Hi, Over the last 1-2 weeks I have noticed I have started getting a lag on my hard wired connection on Xbox on the likes of Call of Duty and kids having issues on Fortnite. I have since ran a BQM for the last few days and noticed I am getting random ...
