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Forum Posts

Internet spikes, disconnects.

Hello. Can someone explain to me why I have had a problem with losing packets for several months? I'm disconnected from the Internet several times every day? What is the cause and who can help me? The engineer was there probably 5 times. They replace...

Packet Burst Issue

Hello, I am having constant packet burst / packet loss issues when gaming. I have had this for a long time over several different games and have been unable to resovle.

owenj93 by Joining in
  • 439 Views
  • 2 replies
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Constant intermittent high latency.

I am so sick of virgin media as a broadband provider. I pay a lot of money for what is supposed to be GOOD reliable internet, and I can not enjoy playing video games in my spare time. It is pretty much unplayable. This is almost as bad if not worse t...

Aedrothica by On our wavelength
  • 567 Views
  • 3 replies
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Ps5 slow upload ip fragmentation

I am getting really sick if vm, I've been waiting for over a week for help and nothing the issue is still not fixed even after an engineer. I pay for 1Gig but on ps5 I get 10mbps upload if I'm lucky, ip packet fragmentation, on xbox I get packet loss...

JamieB1 by Tuning in
  • 467 Views
  • 1 replies
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High Latency

hi guys i only ever seem to see lag and high latency on games (warzone) in paticular i have had a new lined pulled, ive don e everything i can see online but nothing ever works can anyone reccomend anything? logs are below (Let me know if its the rig...

PlayStation 5 Upload Speed Very Slow

I recently purchased a PlayStation Portal (streaming handheld) and have not been able to use it because my PS5 console upload speed is too slow to maintain a connection.My Virgin Media hub is in modem mode, connected to an Asus GT-AX6000 router. A sp...

cdvm by Tuning in
  • 3842 Views
  • 1 replies
  • 0 kudos

broaband

i need to speak to customer service in uk,  customer service offshore i have lots problem they keep cut me off this week 3 times  and on phone lots noise,  and imake a complain in October  i had no respond . my contract end in January, no respond, th...

dom8 by Tuning in
  • 390 Views
  • 1 replies
  • 0 kudos