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Forum Posts

Constant Packet Loss

I've got 1G plan with Hub4 about a year ago. And it was working flawlessly up until about a month ago...Now I can't play any games without getting kicked out due to high packet loss. Tried every fix possible. Factory reset Hub4 and my ps5 multiple ti...

MindyKzm by Joining in
  • 10 replies
  • 0 kudos

League of legends champion select disconnection issues

Hi allHaving a bit of a weird issue.played the game without issue last year, never had a single disconnect or high ping anything. Started to play again about 3 weeks ago and im not getting a 'your connection has been lost' type message.. But only whe...

Mw2 geographical region not right

Hi When on mw2 on xbox when I look at network info in game it says my external ip geographical region is sunbury on thames.But it's been like that for 4 daysIt's always been west Bromwich and even though it says I've got 15 ping in game its playing l...

Still haven’t received Xbox s

Hi,I received my email confirming delivery of Xbox on 2/6 but it still hasn’t arrived. I called virgin twice but they have been no help at all. Can someone here help please? 

JamesN80 by Joining in
  • 3 replies
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Packet loss

Seeing packet loss going to any external IP in any region. Noticed a problem playing games on a Paperspace\Parsec machine. Pings to or Paperspace data centre IPs are showing dropped requests.I'm in the south Leeds area.

dale6 by Just joined
  • 3 replies
  • 0 kudos

Insane ping variation, Again. for the fourth time

Hi, having issues with consistent ping again, this isnt the first time ive had this issue with Virgin. i have rest the router count...