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Forum Posts

Lag spikes and packet loss for months now

Hello,Been having awful lag spikes and packet loss for several months and I’m fed up now.Gaming is a struggle, frequent disconnects and high base ping, especially compared to competitors in the area, roughly double in fact (36-40). The lag spikes are...

Gaming lag

Hi used this broadband for a long time never had massive problems but recently for the past week i have been unable to game with experiencing major lag spikes and i know that it isn't my computer but some sort of wifi problem 

Jcb63 by Joining in
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  • 10 replies
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Constant lag and packet loss

  I play Rocket League pretty much everyday. Sometimes during the day, sometimes evenings. Regardless of the time of day I could have a great game with 0 lag (5 minute games), or I could have a game where every minute or so there’s a huge lag spike t...

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Geopiner by Joining in
  • 743 Views
  • 3 replies
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My Twitch stream keeps disconnecting eventually?

Hey guys.I recently had 1GIG installed in my area for over a month now and the only issue that I'm having now is when I'm streaming video games on Twitch and it would start great but then eventually it would keep disconnecting. Does anyone know why?K...

colinreid by On our wavelength
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  • 2 replies
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Packet Loss

Got my broadband installed and up and running saturday. Fabulous speeds but tried to play COD on my PS$ and its horrendous, keeps coming up with packet burst/packet loss issues.Its rendered my PS4 unusable. Any answers or who do i ask for help?

Xbox disconnects, how to stop them

Hi guys, I have just upgraded from an Xbox One X to an Xbox Series X as I kept getting disconnects from VM, I assumed that this was due to the Xbox being 9 years old and having technological issues, but the problem persists with the new Xbox Series X...

abbeb by Joining in
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  • 1 replies
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5mbps Upload??

I'm only getting around 4 or 5 Mbps upload on my PS5 rather than the promised 20 Mbps? Other devices are showing 20 Mbps so it appears to only be a problem on the console.My console is hardwired with an ethernet cable. 

Resolved! PS5 packet loss and high latency making gaming impossible

Hi thereThis is my first post in the community but I have had VM for a number of years.I started to play the new Call of Duty (COD) game recently but its becoming impossible, COD displays information on latency and packet loss in game and I noticed i...

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Longman by Joining in
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  • 10 replies
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Ping Spikes and Latency Issues

I have used Virgin Media for a long time and have been satisfied with the speeds they provide but I just feel like I have constant issues with latency and ping spikes.To give a bit of background, I am a streamer and content creator while also playing...