WiFi too slow for gaming
Recently got the Hub5 and 1gb fibre but the WiFi is too slow in the bedroom. Is it possible to get fast enough speeds over WiFi as the hub currently will not reach upstairs. Thanks.
Forum Posts
Constantly lagging / ping spikes / poor performance
For the last 4-5 months I've been getting really frustrating lag on games, the ping within the game will spike occasionally to 180-200ms and will obvious cause jumping etc..I phoned VM and they advised that my Omada gear was likely the issue, so I re...
Slow connection ps4
Hi all,I have recently switched to 1gb fibre and I'm having issues with slow speed on my PS4. It's connected via LAN and I'm only getting speeds of around 400mb at a push. This is actually slower than what I was getting when I was on 500mb.I have con...
Package loss in games and with "ping"
Anyone else having problems with package loss on their VM connection?North London. Hub 3.0. PC connected with a cable. Connection was absolutely fine like a week ago, but recently I'm constantly having 5-15% package loss in games like Apex, WoW.And e...
latency, and general lag
my connection is all over the place, i cannot game or stream my content properly and i have lost viewers and iam losing hope. over a year of back and forth, several claimed cable repulls broken taps in the green box. NOTHING has changed. the connecti...
Connection issues only to VALORANT whilst using ethernet with the 1gbps package.
A video of what the lag looks like including pingplotter overlayed (testing the valorant eu ip given to me by riot support)Riot support said''That looks related to some issues that your Internet Provider is currently facing in regards to their routin...
1GB Broadband slow downloads on PS5
I've been on the 1gb broadband for about 4 months now and had the hub 5 since it came out whilst on the 250 package.The only reason I upgraded to 1gb is because the guy on the phone had no interest in helping to get the monthly bill down and the tota...
Unstable ping/latency & packet loss
Hi,Like quite a few others, over the past few months my Gig1 connection has been suffering from periods of high latency & packet loss. This doesn't really affect streaming, web browsing etc, but it totally kills any kind of competitive gaming.I've t...
Resolved! Virgin connect app
Anybody else find this app absolutely dreadful. It can never find my hub. When I first downloaded it last year it was superb for about 3 month. Now it just never finds my Hub. I've now got my lads xbox that just won't connect anymore and every time I...
Valorant servers not connecting
I made the switch to virgin media yesterday and can't seem to able to connect to Valorant At all. Talked to their support and they said it's from VM side. Anyone got ideas why this is happening? Can't even get into the game
