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Really bad lag past 2 weeks

Hi all.past few weeks I’ve had a really bad connection…to the point it is unplayable. I’ve had issues before with power levels and this feels similar if not worse. I’ll post my router network stats below.

Ps5 up and download change

All of a sudden the up and download speeds on the ps5 have dropped. we are currently getting around 970 and 110 to the house and when I do a broadband test yet the ps5 is only showing 30.running 5mhz

D_h_c11 by On our wavelength
  • 286 Views
  • 4 replies
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Power levels on Hub5

  Hi guys, had an engineer visit last week and only really got a chance to test it all properly. To cut a long story short I was having intermittent issues with connection, ping, jitter etc so engineer instantly said that the signal was too high for ...

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Lagging

Hi,when trying to use my PS5, the lagging is incredibly bad which makes it impossible to play online, this is the same when working from home and trying to make phone calls occasionally, it seems to be intermittent, sometimes ok sometimes not.I have ...

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LaGongue by Joining in
  • 761 Views
  • 13 replies
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How can this be advertised as “gaming broadband”?

after having VM for about 4 months, I can easily say it’s the worst provider for gaming. I’ve repeatedly queried through agents about the multiple issues I’m having but they follow the usual script of “known issues in your area” or “restarting your h...

Why oh why does Connect app fail

Every few weeks this app fails to work.Unable to see my hub and connect to VM server .It has to be VM end because VM must see my hub to be able to tell me what to do to rectify the problem looking at other comments I am not the only one.

Wilfred1 by On our wavelength
  • 316 Views
  • 2 replies
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Connecting Issue for a specific site/game

Hi,I'm having an issue with GGpoker similar to this topic:https://community.virginmedia.com/t5/Gaming-Support/Connecting-Issue-for-a-specific-game/td-p/5132823/page/2The error is: connection to server is unstable or <0003_403> network cannot be found...

adasadas by Joining in
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  • 5 replies
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Lag and poor connection for past few weeks

After a whole load of problems last summer that took months to sort, problems are now back.1Gig Superhub 5Packet loss, lag, disconnetionsDL power seems way out, the engineer configured it so it would normally stay around 0-4 on all channels until the...

Ctenn by Joining in
  • 1149 Views
  • 26 replies
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Virgin Media Latency

Hi, we’ve been on VM for as long as I can remember but recently I’ve started to notice a lot of lag when it comes to latency. I set up a BQM which has been running for about a month now. I regularly get lag spikes when gaming and as of recent it’s ma...

Wireless being faster than wired on ps5

Hi, does anybody know why my internet connection is faster through wireless than it is wired when connected to the ps5? Currently connected to the router with a cat 8 Ethernet cable to the ps5, wired connection is download 91.9Mbps upload 9.1Mbps. I’...