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Forum Posts

Gaming on Virginmedia?

So I'm not a heavy gamer but I like playing CoD multiplayer and I also have Google Stadia. Regarding Stadia, the games play smoothly most of the time but I can't play in 4K. It always says network not compatible or words to that effect. On CoD, I'm t...

Xbox mbps

I have recently got the 1gig package and i also got some wifi pods. Now wifi from xbox to hub is giving me averag 250mbps which was expected but i put a pot close to the xbox in the open etc. And connected the pod and the xbox using a cat8 ethernet c...

NT17 by Joining in
  • 1178 Views
  • 10 replies
  • 0 kudos

High ping and loss for gaming

Hi, Ive been a virgin customer for a while and have recently been suffering horrendous performance whilst trying to game. I used to use wifi to play and it was unplayable 1 in 3 games, I did switch to wired about 4 months ago and it dropped to being ...

Slow upload

For the last week my upload on the PS5 has dropped to around 3mb! My download is fine around 890mb. The upload has always been around 30mb, but since Virgin has been down the last few days my upload will not alter. It is fine if I connect a laptop an...

High latency and drop outs on streaming and especially gaming

Hi All, Hoping this is not a duplicate post...I've been a customer for over 10 years starting with 100MB and now on 350MB.We had an engineer visit just before Christmas and he replaced the hub-3 with a hub-4. We had complained about Internet dropping...

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xyleneuk by On our wavelength
  • 3276 Views
  • 45 replies
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Ping Spikes Randomly While Gaming.

Hello,Whenever I try to play games online, ping keeps spiking intermittently throughout the whole day averaging from 25-40 ms to 1000+ ms for a couple of seconds combined with some packet loss. It really affects my gaming experience heavily in ping-s...

Xbox game chat

My friend and I both recently bought an updated xbox. Party chat is working just fine but he can use game chat and I can't. All game and console settings are the same so thinking it's hub 3.0 issue?  Any thoughts? Many thanks for any help, really fru...

Nick797 by Tuning in
  • 1337 Views
  • 14 replies
  • 0 kudos

PS5 doent connect to wifi without restarts

So I used to have M350 and everything was fine, I "upgraded" to Gig1 although I get less download and upload on the ps5 test connection values its considerably better on everything else. I've changed to 5Gz and googles dns as auto is crap and doesn't...

xTRH by Tuning in
  • 1390 Views
  • 16 replies
  • 0 kudos

Packet loss and high ping.

High ping and packet loss has got worse over the last month but is now drastically affecting gaming and streaming, FTTH has recently been installed in close so if this can't be resolved I finally have a decent alternative.Multiple hub reboots and res...