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Forum Posts

Insane ping variation, Again. for the fourth time

Hi,https://www.thinkbroadband.com/broadband/monitoring/quality/share/e582dc9c2d30ce25152204280cf1b76d5bee44a4-25-06-2023im having issues with consistent ping again, this isnt the first time ive had this issue with Virgin. i have rest the router count...

Gaming PC slow on WIFI at 25 mbps on 1.1 GB Fibre, Help !!

Hi Friends,I am on volt Gig 1 fibre BB. I am not able to play online games on my gaming PC as the wifi speed is dropping to 25-45 mbps. There is no way I can use ethernet from Virgin router to my PC. Any help or suggestions to increase wifi is welcom...

SanB12 by Tuning in
  • 587 Views
  • 5 replies
  • 0 kudos

Xbox series x teredo issue

I have been having this issue out of the blue for weeks, my xbox worked fine before. I cannot join xbox parties and my nat type doesn't show or says unknown. Whenever I "test NAT type" I get the error message "can't get teredo IP address" this means ...

W322A by Joining in
  • 7453 Views
  • 61 replies
  • 3 kudos

Download speed throttled?

Hi, just updating Fortnite via Xbox and just like the last update I started with 600Mbps up to about just below 1gig of download. Then slows to 40-80Mbps.  If I pause and wait a few secs and restart, download is then between 200-300Mbps. What is the ...

Oxo29 by Dialled in
  • 761 Views
  • 3 replies
  • 0 kudos

Packet loss and high/erratic ping

Since Sunday the 18th I've been getting up to 20% packet loss and my pings been all over the place at what looks like peak times. I know this is the gaming support forum but it's the only one that mentions connection issues so apologies if this is th...

Chez92 by Up to speed
  • 494 Views
  • 3 replies
  • 0 kudos

Lagging when gaming with Ethernet cable

Hi, we used to be with sky broadband getting 50Mbson a good day. Switched to virgin media 2 months back and now getting a steady 330-370Mbs.My hub is next to my TV so I have a Ethernet cable from the hub to my Xbox. I’m having spotty issues with in g...

larana by Joining in
  • 376 Views
  • 2 replies
  • 0 kudos

moderate nat type

Hello, i want play cod mw2 but my nat type is moderate and i need open nat type. i tried everything online but it just not work.I have hub 4

xBROLISx by Tuning in
  • 1083 Views
  • 5 replies
  • 0 kudos

Connection issue for certain mobile game.

Myself and family trying to access the mobile game "The Walking Dead - Dead City". Access works fine via VPN, or mobile data. However the virgin WiFi does not allow the game to load at all. All usual reset, reinstall and WiFi checks have been carried...

Intermittent Upload Speed while streaming

Hi!Have been having trouble with with my upload speed dropping randomly whilst streaming for about 2 weeks.Upload speed us usually 10-20 Mbps but will drop to 2-5 Mbps for approximately 2-5 minutes. This happens roughly every 30 minutes but is interm...

Experiencing packet loss

Since Saturday I have been experiencing packet loss.I Dowloaded a tool called ping plotter use it a reasonable amount at work. And to multiple destinations both via host name and IP address I was experiencing intermittent packet loss.I don't drop pac...