Gaming Support
Get support for online gaming setup and connection issues
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Severe packet loss while gaming

Hi all,Over the last 2 weeks I’ve been experiencing bad packet loss while gaming. Particularly on Warzone. It does show in other games. Virgin Media did confirm there are issues in my area but doesn’t show on check service status. I’m in the Edinburg...

Bad packet loss, intermittent connection

For the past few weeks i have noticed some packet loss. The last few days this has become much worse. Gaming online, or watching a 1080p video on youtube is impossible without buffering or connection drops.I have a 1gb connection,super hub 4. My home...

dfad94f2fa9d1d97b8d7a52dd4b0a62eb67c37d7.png 07220878f88ae669a4e7747e5a124784960a6cab-1.png Screenshot_20230720_175436_Samsung Internet.jpg IMG-20230720-WA0003.jpg
Alex80beck by On our wavelength
  • 495 Views
  • 1 replies
  • 0 kudos

Hub 3 and hub 5 gaming online

HiI currently have a hub 3 in modem modem and use my own router, I remember a while ago lots of talk about the high latency on the hub 3 due to the puma chipset.Anyway not been following the talk on the hubs for a long time, I’m just curious if the h...

mitch84 by Fibre optic
  • 872 Views
  • 5 replies
  • 0 kudos

Resolved! wifi pod plus to pc?

not sure if this is the best place to ask but i have a gaming pc and was wondering if i could use an ethernet cable to connect a wifi pod plus to my pc?

kykjy by Joining in
  • 1788 Views
  • 2 replies
  • 0 kudos

Virgin Media Packet Loss

I had Virgin Media installed last month and we got the M250 Package, I get around 270 Down And 26 Up on SpeedTest.net using a wired connection. Wireless is about 260 Down and 26 Up in the same room. Everything seems to be doing fine except gaming. We...

Loubo_3-1689948244151.png
Loubo by Joining in
  • 850 Views
  • 6 replies
  • 0 kudos

Final Fantasy 14 online random lag spikes

Hello for the past 2 - 3 weeks while playing final fantasy 14 online on Playstation 5 I've been getting random lag spikes while playing the game I'll be using actions in middle of combat but it either won't register I used action or in middle of usin...

Fifa slow lag 1gig

I love paying for 1gig internet for me to lag on fifa everyday but was perfect connection on BT 500mb don’t make the same mistake as I did guys and think you getting better because you getting faster and bigger package. My fifa is literally unplayabl...

PS5 Fifa 23 lag

Hi, I am recently a new customer (moved to a new house) also moved from BT which I had no problems while gaming. I have read a lot of reviews from Virgin Media customers with lagging problems while gaming. I was excited to join virgin media as it’s m...

Josh91 by Tuning in
  • 2463 Views
  • 12 replies
  • 0 kudos

Awful ping spikes and jitter

I've been with VM for almost a year now. For almost a year I have put up with terrible ping spikes and jitter. It seems to have become more severe over the last few weeks. It's most obvious when gaming, obviously. Playing FIFA, shooter games etc I ge...

mmp7vm by Tuning in
  • 1602 Views
  • 12 replies
  • 0 kudos