Can I please get some VM staff support here please?Since this morning, I've been experiencing unbearably high pings and general issues with connection stability. I ran a few ping tests to BBC and a foreign website. Both returned ~40% lost packets.Thi...
Hi we keep trying to join in a game on fortnite and it says connection lost, checking the status the upload speed is only 8.4. We are not technical so other post suggesting splitting Mgh, we don't know how to do! Many thanks
Posted here before with packet loss did all steps listed and talked to support who affirmed me that there was work being done and the problem would be solved. Soon after, I had insane latency and packet loss will post here with examples but not quite...
Hi all, Have been speaking to Virgin Customer Services now for about a week and a half having called 4 separate times about an issue with connection speeds and high latency. With my contract, I should be receiving a minimum of 107 mbps, but each tim...
I noticed the other thread about this with the ticket number F010146436, which has apparently be resolved. However, I actually only started getting issues myself today. This is affecting all my Playstation consoles. but regardless if I try to do anyt...
PS forgotten its settings, only works on WiFi. After i paused device with app.
Hi although I getting fantastic speed coming in downstairs the problem I have is getting the Wi-Fi into different parts of the house upstairs. When playing the ps5 in two different bedrooms one will connect to the Wi-Fi and the other won’t. Then if b...
Yesterday I had network improvements scheduled, midnight to 8am, and since I have been having some issues.Certain websites aren't loading.Certain video games won't play.Currently, eu.finalfantasyxiv.com won't load. Completely times out. I can't log i...
Afternoon allI had crazy lag issues around 2 months ago which were sorted but.... GTA V is still stuttering like mad. It's the only game I've got an issue with though, everything else is fine. Now that the next update is out it'd be nice if I could p...
wifi connected, but no internet06-01-2020 23:05 - edited 06-01-2020 23:06Hi,Having an issue with some wireless devices saying they are connected but have no internet access whilst having a mostly full signal. for instance, my phone and pc will both...
