Hi, I have just upgraded to the new hub 5 via a contract update all with virgin. I previously had my a Ps5 connected via Ethernet cable with no issues. Now I can’t connect to the internet at all. On checking the connection /attempting to set up a new...
I was on 250Mbps via a SuperHub 3, but yesterday switched to 1Gbps via Superhub 5.I initially had a bit of a flakey connection, but reconnected the copper cable to the white wall socket that hadn't been tightened by the engineer properly. Rebooted r...
Hi, I’m curious to know if there is a way to reduce the ping I’m experiencing on my vm broadband connection. My son is a competitive gamer and we seem to get around 26ms response which from what I’ve read is quite average.We have the virgin super hub...
Hi I have the m500 broadband, my ps4 is connected via Wi-Fi like my phones and tablets but is only receiving around 30mbps download and 5-10 upload, my phones and tablets are all in the hundreds, anything I can do?
For some reason for the past couple of days I've been receiving upwards of 20% packet loss on my Xbox. Absolutely nothing has changed in my installation to have started causing this so I was wondering if there is a problem from the supply end?
I have had an engineer come out a month or 2 ago for this issue I gave it some time to see if it will be fixed, I am still seeing your router may not support ip packet fragmentation on ps5 speed tests I don't seem to be lagging, but in the tests it s...
Hi .since im having virgin broadband apex legends is unplayable. massive packet loss. I read loads of topics on forum and only one person had it sorted by upgrading router to hub 4. Before anyone ask yes I switched firewall off and yes im using ether...
