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Forum Posts

Weird Packet Loss Issue

Hi Everyone,I have the HUB 5 and I play a lot of warzone 2. However when I plug my ethernet into one of the normal 1GB ports I get massive packet loss in-game.But when I plug the ethernet cable into the 2.5GB slot. I don't have any packet loss or ver...

Constant packet burst issue

I have been dealing with a constant packet burst issue while gaming this happens mainly in Call of Duty titles but I have also experienced it in another title as well.I have set up a BCM here:https://www.thinkbroadband.com/broadband/monitoring/qualit...

SClark90 by Joining in
  • 897 Views
  • 7 replies
  • 0 kudos

Connection issues with VRChat (RG crash, Packet loss?)

When playing VRChat I will consistently be unable to receive any in game notifications.Also on joining any high population instances, my router will almost immediately crash statingCable Modem Reboot due to RG crash SpoilerNetwork LogTime Priority De...

Problems with latency

Hello, I've been having broadband problems for like 3 weeks already and it's getting to a point where I don't even know what to do anymore. Tried the service status on the virgin media website (it says we can't see any issues affecting your zone, but...

Blitax by Tuning in
  • 2123 Views
  • 16 replies
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Intermittent but sometimes constant packet loss

The main game i can see this on is Apex, just constant jitters/missed inputs.I have tried a different console, pc, wireless, wired, changed cables, restarted/ reset the router, even had an engineer out to install a brand new router to no avail. any o...

Sean93 by Joining in
  • 330 Views
  • 0 replies
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Constant ping spikes and low internet speeds

Over the last week or so my internet has been awful, during the evenings I get constant ping spikes which makes gaming unbearable.My package should give me around 250mb but I'm lucky to receive 10mb at the moment. Nothing has changed within my house,...

Cant play online multi player games or join parties

Hi All,I have been with virgin nearly 2 years and never had any problems with my internet or gaming.My router hub 3 gave up on life the other week and virgin replaced it for me with a hub 5 since getting this hub 5 i can not play any games online wit...

Periodic dropouts with huge packet loss and latency

 HiAround a year ago I made moves to leave VM, right before the connection quality was finally improved after a service. Since then, I've seen the pristine broadband quality degenerate into exactly the thing that caused me to look elsewhere.I've rece...

c927593192d904395aea8fcf790c3e80f34cd3a3-04-08-2023
HarisF1 by On our wavelength
  • 573 Views
  • 3 replies
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Resolved! Xbox live - add to bill?

How do I add xbox live so it paid through my virgin media bill?      [MOD EDIT: Subject title changed for clarity]

Rumbug22 by Joining in
  • 1505 Views
  • 1 replies
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