Gaming Support
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Forum Posts

Ping Spikes Randomly While Gaming.

Hello,Whenever I try to play games online, ping keeps spiking intermittently throughout the whole day averaging from 25-40 ms to 1000+ ms for a couple of seconds combined with some packet loss. It really affects my gaming experience heavily in ping-s...

Xbox game chat

My friend and I both recently bought an updated xbox. Party chat is working just fine but he can use game chat and I can't. All game and console settings are the same so thinking it's hub 3.0 issue?  Any thoughts? Many thanks for any help, really fru...

Nick797 by Tuning in
  • 14 replies
  • 0 kudos

PS5 doent connect to wifi without restarts

So I used to have M350 and everything was fine, I "upgraded" to Gig1 although I get less download and upload on the ps5 test connection values its considerably better on everything else. I've changed to 5Gz and googles dns as auto is crap and doesn't...

xTRH by Tuning in
  • 16 replies
  • 0 kudos

Packet loss and high ping.

High ping and packet loss has got worse over the last month but is now drastically affecting gaming and streaming, FTTH has recently been installed in close so if this can't be resolved I finally have a decent alternative.Multiple hub reboots and res...

ping issues

Hello i am using a hub 3 on m500 using an ethernet cable connecting to my pc I game a lot mostly on league of legends and I have noticed that throughout the past few weeks my ping has gotten a lot worse coming from having 20 ping to getting minimum 4...

Shocking service / poor connection

Evening,I initially joined virgin due to advertised connection speeds and rated service. However what I’ve been experiencing for the past 8-12 months is unacceptable. I’m an avid gamer and in my spare time away from work and the family my downtime is...

vekzen by Joining in
  • 1 replies
  • 0 kudos

None stop disconnects on Destiny 2

As the title reads.My connection is ridiculously unstable. It's been like this for as long as I can remember. I lag in other games as well. Massive ping spikes, dropped connections and packet loss. The issue with Destiny is that it is far more unforg...

brummyuk by Tuning in
  • 3 replies
  • 0 kudos

Teamspeak server

Hi,Has anyone successfully managed to host a team speak server using the super 5? I've updated both the TS server and client software to the most current version I think I've got the port forwarding rules set up correctly but not 100% sure.  I've got...

Avitus by Joining in
  • 4 replies
  • 0 kudos

Issues with Broadband M250 and Storage Server

Hello everyone,I'm facing some issues with my broadband M250 and storage server setup [], and I'm hoping someone here can help me out.I recently upgraded to the M250 broadband plan, which promised ...