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Bookworm3's avatar
Bookworm3
On our wavelength
2 days ago

Reoccurring deleted folder

I deleted folder in my NTLWorld email in the Outlook 2024 desktop version without issue, but it still reappears in my Gmail app despite various googled solutions. Any ideas as the folder is not showing in VM webmail in browser. I'm guessing it's a sync issue between Outlook and Gmail, but I can't access that account via the Outlook on the Web.

 

ntlworld
outlook

1 Reply

  • Bookworm3's avatar
    Bookworm3
    On our wavelength
    17 hours ago

    An update to this. I went back to Outlook Classic and found the folder and it was "unsubscribed" yet still showed so I deleted it and now it is no longer showing on my Gmail app.