Forum Discussion

hyperballad0's avatar
hyperballad0
Joining in
9 days ago

WiFi pod taking out WiFi!

Hi All

I’ve had a WiFi pod for around 6 months to help boost signal in several rooms and in the last few weeks, it seems to be interrupting the WiFi signal from my hub and doing the exact opposite to what it’s meant to do!

Done the usual resetting etc and have turned it off for a week as the constant wifi interruption was annoying. I’ve turned the pod on again tonight and within 10 mins, my WiFi was down. 

New pod needed? Is this a known, ironic quirk of these pods? Any advice appreciated! 

Thx

Broadband
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4 Replies

  • Client62's avatar
    Client62
    Alessandro Volta
    9 days ago

    Turn the VM Pod off, at the location of the VM Pod perform a Wi-Fi speed test with your mobile or laptop, if the result is not decent the VM Pod is located too far from the VM Hub to work correctly and is at risk of creating an area with strong Wi-Fi signals but with little or zero usable bandwidth.  Kind of what you describe.

    • hyperballad0's avatar
      hyperballad0
      Joining in
      8 days ago

      Hi thank you for your advice. I’ve performed a speed test in the rooms where we get WiFi and without the pod on, they are decent. The issue we have is for the rooms that need the extra boost, if we turn the pod on, it takes out the WiFi. 

      • Ayisha_B's avatar
        Ayisha_B
        Icon for Forum Team rankForum Team
        6 days ago

        Hi hyperballad0 👋,

        A warm welcome welcome to our Community Forums and thanks for your post.

        I am sorry to hear that your WiFi Pod does not appear to be working as intended.

        I'm going to pop you a PM 📩so I can take a closer look into this for you.

        Speak soon!