Red light on router is continuously on

Question

Hi,&nbsp;There has been a red light on the router (hub 3 M280) for about a week. The hub has been reset and did not resolve the problem. &nbsp;There is an intermittent fault, as the wi-fi vanishes and then comes back. According to info &nbsp;it is best to switch off the router when going to bed. &nbsp;I have done all these a number of times:• Turn the power switch off on the back of the Hub.• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.• Then use the power switch to turn the unit back on. The Hub should now operate normally.I also read here that a continuous red light means the router needs to be replaced. &nbsp;The single also needs to be strengthened at the back of the house and I think virgin offers an easy solution to this problem?

Adduxi · Answer

If the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.

jmart · Answer

Thanks for the reply, I do have a new router now.

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Red light on router is continuously on

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