Forum Discussion

MrPegMan1's avatar
MrPegMan1
On our wavelength
26 days ago
Solved

V360 remote pair with TCL TV

Hi,
I can't pair my new TCL with with my 360 remote, any ideas?
50C805K

I found a match from searching under "55C6" found on another thread but that does not work here.

Thanks

  • Hi MrPegMan1 

    Try entering C805 and also 805K as the device model number, or try the key testing method.

    You can also put the box into 'Pairing Mode' by pressing the Standby/On button on the front of the 360 box for 10 seconds. Then using the remote control, press and hold the 'Live TV' button and the '0' button together for 10/15 seconds. And fingers crossed hopefully a message should appear on the screen confirming that pairing was successful. 

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi MrPegMan1 

    Try entering C805 and also 805K as the device model number, or try the key testing method.

    You can also put the box into 'Pairing Mode' by pressing the Standby/On button on the front of the 360 box for 10 seconds. Then using the remote control, press and hold the 'Live TV' button and the '0' button together for 10/15 seconds. And fingers crossed hopefully a message should appear on the screen confirming that pairing was successful. 

    • MrPegMan1's avatar
      MrPegMan1
      On our wavelength

      No joy with C805 or 805K and had already tried key testing before posting here.
      It would be a lot easier if Virgin just published all the models that are known to the remote.

      Will try re-pairing the remote later although I'm not very confident there will be any results if everything else thus far has failed.

    • MrPegMan1's avatar
      MrPegMan1
      On our wavelength

      Hi, 
      "Standby/On button on the front of the 360 box for 10 seconds"
      Nothing happened

    • MrPegMan1's avatar
      MrPegMan1
      On our wavelength

      EDIT:  Scratch that...  WORKED!!

      I needed to remove and replace the batteries first, not sure why, maybe the remote was being a bit funny.
      I bet it was the remote playing up all along...

      After that TV + 0 worked a charm.  I can now control the TCL TV
      https://www.youtube.com/watch?v=rYmfJiLO7yQ

      • wingnut50's avatar
        wingnut50
        Tuning in

        Hi 

        I have a TCL PF605K 55inch fire Tv and my virgin 360 remote will pair and says it’s paired even after I do it manually and works but as soon as I change channel or turn the tv off it stops working. Tried loads of codes and the same always happens. Has anyone else managed to overcome this issue with any codes ? I had sky before this and had no problem with their remote so any help would be much appreciated.