Forum Discussion

Elisha1's avatar
Elisha1
Just joined
8 months ago

The 360 remote has arrived but install now is not showing on my v6 box to activate it

Hi everyone, 

ive followed the instructions with the new 360 remote but there is no install now under Apps & Games showing for me. I’ve managed to sync the new remote by holding tv and 0 for 10 seconds on the new remote but it’s still using the old system. How can I update the system? 

 

360 remote tv pairing
360 TV
Upgrade
Virgin 360 help
Virgin 360 v6
Virgin 360TV

1 Reply

  • Carley_S's avatar
    Carley_S
    Forum Team (Retired)
    8 months ago

    Hi Elisha1 

    Welcome to the Community Forums. 

    Sorry to hear of your concerns with accessing the upgrade steps. Do you see the option to upgrade on the Home screen at all?  It's usually at the bottom of the page, or even a logo/advertisement for it at the top of the screen?