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iancoady's avatar
iancoady
Joining in
2 years ago

Netflix App won’t load

The Netflix app has stopped working on my box. The other apps still load okay but Netflix brings up the ‘N’ logo with the loading circle and then it won’t go any further. I can use Netflix on the TV upstairs so it’s not a Netflix or broadband issue. It just seems to be Netflix on the V6 box.

I could try rebooting the box which has fixed app issues before but has also wiped my recordings at the same time so trying to keep that as a last resort.

Apps
netflix
streaming
V6

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  • japitts's avatar
    japitts
    Very Insightful Person
    2 years ago
    iancoady wrote:

    I could try rebooting the box which has fixed app issues before but has also wiped my recordings at the same time so trying to keep that as a last resort.

    You're likely remembering the "clear and delete all" reset option which would do exactly as you describe, as well as leaving your V6 in a reboot loop. The plain-vanilla "restart my TiVo box" is perfectly safe to use, is the next step in your situation, and is actually an option I've used myself this afternoon.