Not sure why my post was moved by a moderator to a new topic as it doesn’t make sense on its own but whatever. My issue is that my Virgin hub is blocking access to Netflix servers. Netflix won’t load at all on any device connected to my VM hub, but works fine on other ISPs (I.e. mobile data). Netflix gives the error message tvq-st-106 on occasion. All other streaming apps work fine across all devices.
Things I’ve tried:
Restart hub, factory reset hub, reinstall Netflix apps, use of Ethernet cable (for Xbox), toggle parental and virus settings. None of this worked.
After contacting VM customer support they have said it’s getting escalated to the Support Team and I may require a replacement hub.
I will post back here with the resolution once resolved for anyone else experiencing this issue.