The Netflix app has stopped working on my box. The other apps still load okay but Netflix brings up the ‘N’ logo with the loading circle and then it won’t go any further. I can use Netflix on the TV upstairs so it’s not a Netflix or broadband issue. It just seems to be Netflix on the V6 box.
I could try rebooting the box which has fixed app issues before but has also wiped my recordings at the same time so trying to keep that as a last resort.
We have two V6 boxes and since beginning of December 2024 ish Netflix loading is really hit and miss. Restarting the box normally fixes it but doing that every few days is annoying to say the least.
No issue through the TV app of Firestick app
Is this a known issue?
Hi Mobes, thanks for reaching out and welcome back to our community.
Sorry to hear that you've been having issues with the Netflix app on your V6 boxes. Do you know if we've arranged for refresh signals to be sent to your boxes when they've been switched off?
Regards
Lee_R
