Forum Discussion

Silvib's avatar
Silvib
Joining in
25 days ago

Unablw to switch to e-billing

Hello, I tried several times to switch from paper bills to e-billing following all the links and advice provided in previous posts but I am unable to do it. The app or web version doesn't give me the options to select ebilling. Can somebody please help? Thanks

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    25 days ago

    Hi Silvib 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you are having issues with switching to E- Billing. So that we can assist you we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina

     

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    16 days ago

    Hi Silvib 👋.

    Thanks for joining me in a private message to resolve your E-Billing query 😁. Should you need us again, please do reach back out to us.

    Sabrina