BT VOIP with my Virgin Hub 3.0
I'm sure this has been asked before (although I couldn't find precise answers here, sorry) but like millions of other BT landline users, we're being forced to go the voip route and wondered if anyone here can clarify things for an old codger like me as BT are no help whatsoever! I currently have an analogue Panasonic answerphone plugged into my Openreach/BT analogue landline phone single socket with another 2 extra remote handsets which all work fine.
1. When I eventually get this, can their new Smart Hub 2 be plugged directly into one of my spare TP-Link Powerline Adaptors (which is how I currently get my internet connection from the hub to my Desktop PC in a different room as WiFi's not good enough due to my room layouts) and/or could it be plugged into my Virgin Hub 3.0 to enable me to access their voip phone line and therefore allow me to plug my old analogue Panasonic into the phone port in their hub to avoid having to replace my handsets with VOIP versions (with all the hassle involved with reloading all my contacts etc)?
2. Am I right in thinking that IF I wanted to use their digital voip handset I could still do this "just" by plugging it in, via their filter, directly into my Openreach/BT wall socket and not bother with their Smart Hub?
Sorry to bother you guys but it's worrying me because BT don't seem willing or able to clarify some pretty fundamental questions like this in their user forum
I'm sure once I get some (hopefully positive) responses to this I'll be back for sure!
tia
Tudor and Client62 have provided all the necessary info, I think.
For avoidance of any doubt though, there is no association between your BT landline and your VM broadband now or in the future. They are two separate entities run by two separate companies.
So, as advised by Tudor, you can just wait and see what BT offers you as a replacement for the telephone wall socket, when the time comes. That won't have any effect on your VM broadband and that will carry on as normal.
Come the time, I think you will probably have three options
1) As per Tudor, wait and see what BT offers as a replacement for the landline phone. Your BT landline and VM broadband would carry on separately from each other
2) Port your existing phone number over to VM. This would close down your BT landline service and your dealings with BT. Your existing phone number would move to VM and you would need to add the VM landline service to your VM package of services. You would connect an ordinary phone to the phone socket on the back of the VM hub as per Client62 photo above. There are, however, a very long list of unusual issues which keep getting regular mentions on here about VM's landline service from the hub. These may settle down over time. Depending on how much you use the landline you might want to think very carefully before porting a number to VM just at the moment.
3) As per Client62 port your number to a true VOIP provider and setup a true VOIP connection/service
A 4th option (if you wanted to consider it) would be to decide if you wanted to continue having a landline at all. Due to the high costs involved in line rental and call charges, many on here have opted to simply use mobiles come switchover time and have just got rid of their landlines altogether.
As per Tudor, you should probably just wait and see what it is that BT offers you at some point in the future. In the meantime you can just be considering the possibilities of what the other options might offer.
