Upload speed is abysmal NE4
Hello, currently haveing an issue with my speeds.
Download speed with the exception of last week (it droped to 60 untill a restart) is fine always between 440 and 500. upload however is repeatedly droping down to anywhere between 0.00 and 0.50 mbps, when its default is 60. Makeing it borderline imposible to load any pages.
Restarting the router has been fixing it temporaraly untill today.
service status checks all come back as there is no problem. Contacting someone to talk to about it however has been a nightmare.
The virgin site barely loads because of it, live chat doesn't work and the contact numbers are all throwing me to the bill payment line even though my bill isn't due.
Im fairly sure my router is in need of a replacent at this point but can't get threw to anyone to deal with it.