Forum Discussion

Daledude9's avatar
Daledude9
Joining in
10 months ago

Re: Missing external cable cover

Hello. I'm replying as I have the same problem. Is anyone able to assist? 

 

  • Zach_R's avatar
    Zach_R
    Forum Team
    10 months ago

    Hi Daledude9,

    Thank you for your post and welcome to our community forums. We're here to help.
     

    I'm sorry to hear you're having some issues with some equipment. That doesn't quite look like an exposed external omni box though. Can you clarify where this is located on the property exactly? Is this on the front of the home and within the garden or is that on the public footpath?

    Thanks,

     

    • Daledude9's avatar
      Daledude9
      Joining in
      10 months ago

      Hi Zach,

      It's the wire into the public footpath. It's attached to a wall at the bottom of my front garden. It did have a cover like the the post 'goslow' has replied.

      Thanks!

      • Sabrina_B's avatar
        Sabrina_B
        Forum Team
        10 months ago

        Hi Daledude9 👋.

        Thanks for the update on this and the image that goslow has responded with (Cheers 😁), could you please join me in a private message so that we can get some details from you to get this resolved. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
         

        Thanks.
         

        Sabrina