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charliechan922's avatar
charliechan922
Joining in
10 months ago

No WM box in my apartment, only loose cables

Hi,

I have ordered a Virgin Broadband hub. However, I noticed that my apartment doesn't have any virgin hub. Instead, there seems to be some loose cables (photo attached). I am not sure if the cables are for internet. Assuming they are, does that mean I would need to book a WM technician visit to install the broadband? Thank you.

 

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