Tidying external and exposed cables on apartment building

Question

Hi there,&nbsp;I was wondering if virgin media send engineers to tidy external and exposed cables on the outside of houses/flats? As in the building I live in, virgin coax fibre cables have been added over the years as residents have signed up to virgin media. However this piecemeal approach means too many wires are connected into single wall boxes along the building, with damaged/missing brown protective boxes/boxes zip tied etc. See photos attached, looks rubbish. Could do with replacing some boxes/rewiring connectors and tidying the cable runs as exposed connections will get damaged/weathered, cables can fall/be tripped over etc. based in Redland, Bristol, UK&nbsp;

Arissa_H · Answer

Hi Rylandnocross 👋Thank you for reaching out to us and welcoming you with big virtual arms onto the Community Forum 🤗Sorry to see you're boxes are exposed and without a cover 😞I will investigate this for you further 🧐I will private message you on here.Please watch out for the envelope ✉️Thank you.&nbsp;

goslow · Answer

Are you the freeholder of the building and/or a VM customer?

Sometimes VM responds positively to this sort of query. Other times it is a slow, painful process to engage VM based on similar past topics on here.

Rylandnorcross · Answer

I’m not the freeholder (but in close contact with the management company), but I am leasehold owner and occupier of a flat in the building and also a VM customer

Rylandnorcross · Answer

Just chasing a response on this

Akua_A · Answer

Thank you for getting back in contact with us Rylandnorcross. It looks like our team is waiting for a response from you via PMs. Please get in contact there and we will do our best to help from there. 😊

Forum Discussion

Tidying external and exposed cables on apartment building

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