Forum Discussion

jm-85's avatar
jm-85
Joining in
3 days ago

Netflix activation

I have read the instructions on one of the emails about activating Netflix but there is no activation button on the webpage mentioned: https://www.virginmedia.com/my-virgin-media/package/manage-streaming-services

I haven’t received a specific email for the Netflix part either.

I see many other people have had the same issue and have needed a PM from an admin. Could I get a PM too please.

 

 

3 Replies

  • Hello jm-85

     

    Sorry to hear of the Netflix activation issues experienced, we appreciate you taking the time to raise this with us via the forums.

     

    Just to confirm, the email should have a link to activate Netflix. Are you saying you don't have the email or the link doesn't work?

    I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.

    • jm-85's avatar
      jm-85
      Joining in

      Thank you for the prompt response but I’ve just received the email and the link to Netflix is included.

      Maybe the Virgin Media gremlins were spying on this thread!

      • Robert_P's avatar
        Robert_P
        Icon for Forum Team rankForum Team

        Glad to hear this has been resolved for you jm-85 😊

         

        Any other questions or queries please don't hesitate to ask via the forums and we'll be happy to help.