We joined virgin media on 16th September. Part of the package included netflix standard without ads. Despite numerous calls, my wife has not yet received an activation email and no-one seems able to assist. Netflix is not showing in the subscription area of her MyVirgin media app or account.
Hi barrydl 👋.
Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with Netflix. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
Hi. I think I've sent a private message.
