Netflix Account Renewal following VM contract renegotiation

Question

Hi Guys,Back in August I renegotiated my contract with Virginmedia. This continued the Netflix account connection.However, for reasons that evaded me, I was asked to relink the VM and Netflix accounts. This was easier said than done.Having just had a second monthly charge of £10.99 extracted from my Bank Account, could you confirm :-The VM and Netflix accounts are correctly linked; andthe £21.98 can be refunded?Thanks in advanceJohn

Daniel_Et · Answer

Hi Stumbler, thank you for speaking to us via private message.
 If you have any further queries, please don't hesitate to contact us.
 Regards,
 Daniel

Daniel_Et · Answer

Hi Stumbler,
 We're glad this has now been resolved for you.
 If you have any further issues or queries, please don't hesitate to contact us.
 Regards,
 Daniel

Stumbler · Answer

Thanks, .@Daniel_Et&nbsp;,You've reassured me that Virginmedia can offer exceptional levels of service.RegardsJohn

Daniel_Et · Answer

Hi Stumbler, thank you for your queries.
 In order to discuss these with you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
 If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
 Regards,
 Daniel

Stumbler · Answer

Hi Daniel,&nbsp;I've just been advised that my Netflix Account has been cancelled (KMM120823028V37552L0KM).And there I was thinking that the situation was resolved. You couldn't give the computer a kick for me?RegardsJohn

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Netflix Account Renewal following VM contract renegotiation

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