Forum Discussion

anhgiangngoc's avatar
anhgiangngoc
Joining in
8 days ago

Area Code and Account Number

I have not received my first bill or welcome e-mail, so I do not have the account number and area code to sign into my account. I have checked my bank account and see no transactions to Virgin, so I want to check and see if I have paid for it yet. 

1 Reply

  • Hi anhgiangngoc 👋.

    Thanks for reaching out to us and welcome to the Community forums, sorry to hear you do not have your account details. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina