Hub 5 flashing blue
Hello I hope someone can help me here.. just recently got a new hub 5 delivered because my old one broke and now this one is constantly flashing blue for almost 2 days now 😞 I’ve called and emailed but no one is helping me. I’m guessing it’s something to do with the box needing activated or something? really hope someone can help me in this thread thank you so muchWi-Fi hopeless!!
Hi so our household has been with virgin for a long time, we had an older hub which was great. Anyway, my housemate moved out and so I got a new virgin contract, and the speed is excellent wired! However, Wi-Fi is a big disappointment. My friend came around and changed channels and changed some settings but still it's awful! I have Wi-Fi 6 devices here at home, yet virgin have given me a hub 3! I was really expecting something great for Wi-Fi and went with virgin as I heard their new hub does Wi-Fi 6? Is there any way I can simply get a new hub - the Wi-Fi 6 hub? Otherwise, I will really have to buy my own router and go into modem mode, this hub is so slow in the GUI as well it's virtually impossible to change settings! I set a port forward and now it won't delete it!!! Horrible hub the older ones were better than the hub 3. So, does anyone please know where I can get a new hub/how to get a new hub that does Wi-Fi 6? Please don't suggest expensive kit as I am disabled and Starmer has literally cut my finances in half! Thank you. Ruky. p.s - this is what my hub says. If you still think something is wrong, please check the following 1 Gateway IPv4 address is valid. 2 Your broadband connection is working. 3 Your broadband connection is ready. 4 The temperature of your Hub 3.0 is normal. 5 The status of telephone line 1 is not ready. 6 The status of telephone line 2 is not ready. 7 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 8 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 9 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 10 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 11 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 12 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 13 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 14 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 15 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 16 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 17 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 18 The device [REMOVED]has low signal strength, please move it closer to Hub 3.0. 19 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 20 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 21 Please place your WiFi device near the Hub 3.0.Broadband is down for 6 days!
Just wondering what is happening with VM that they cannot fix an issue for six days in W3 London area? Anybody else experiencing this? They keep promising to fix it every day and customer service was absolutely dreadful. I’m still within 14 days grace period after signing to your contract. Considering to leave and use 5g with Three (much cheaper) any suggestions?Ring Video Doorbell 2 intermittent connectivity
Since yesterday I noticed my Ring Doorbell is not capturing video, also when I try to use "Go Live" it doesn't connect. If I reboot the doorbell via the Ring app then it connect for a bit, but then it loses connectivity. I have restarted my Hub 5, and also the Home Wifi Plugs ... and no other issues with my home network. This is the only device that seems to be effected. I did read sometime ago their was a connectivity with Virgin and Ring .. could this be what is happening??
Another request for someone to make contact re: ordering WiFi Pods
Like many other people, I have run speed tests on VM Connect and have poor signal in some areas of the house. I have been unable to determine how to order wifi pods as I just go round in circles on MyVirginMedia. Would someone please be able to make contact to progress?Unable to successfully start the hub3
Ever since i moved from my old address into th new house, i haven't been able to get the internet up and running. All the lights on the hub look fine, but i just can't get it to activate through the app.i've sorted it all out my moving contract been reactivated, and all my billing addresses have been updated too.Using Deco S4 with TP Link Archer AX72
Hi, I've got my Virgin Media Hub 5 in Modem mode and have connected my Archer AX72 router to it. The AX72 router is in my office and hardwired to my PC and console and all other devices are connected via Wi-Fi from the Archer AX72. I want to connect my cable box and TV in my living room via ethernet. Can I buy the S4 an connect it to my AX72? If so shall I have the S4 in Access mode or Router mode? Will the devices around the house still work via Wi-Fi from the Archer or will I need to connect to the Wi-Fi on the Deco S4? Kind of new to these things so any suggestions and help would be appreciated. ThanksPing spikes since switching to VM and can't get through to anyone
Switched to VM in NOV 2024 on 18 month contract (M350) and get short ping spikes, spikes to anywhere between 100ms and 1000ms for like half a second then comes back down, every minute or so. Dealt with it for a few months maybe thinking it was just because I think VM recently became available in my area but now its just getting obnoxious. Past 2 weeks connection has been fully dropping for 5 to 30 minutes at a time at least once a day. Set up a BQM on thinkbroadband.com quite a while ago. Tried to call, can't get through to a human being. Can't chat to anyone online now because all it say is theres an issue and they are dealing with it but when it gets to the resolution date it just changes the date to the next day. Just would like any input on what I can do, don't want to pay cancellation fee but cant get through to anyone and would like to know whats going on in my area as others on VM in other places are fine. BQM Link for todays graph - https://www.thinkbroadband.com/broadband/monitoring/quality/share/6ab13255d0ee07331592fb9735b44fc3dd47ac36