New o2 Customer - really lost
Hi there, I am a current virgin broadband customer and have (Friday) taken up a contract - or i thought with O2 through the virgin media upgrade my package. I have received a pre contract and a thanks for your order message (from virgin about Volt) but then nothing else since. I know this was only Friday and to wait but O2 online doesn't recognise me and my package on my virgin app is showing still only broadband. It just seems no one can confirm if my order has been placed or if there is a problem ? Wouldnt mind but i am currently without a mobile number at the moment :-( Thanks, Nick101Views0likes4CommentsUnknown usage charge
I had my bill email notification today and to my surprise there is a usage charge for the land line that im forced to have for some reason, funny thing is do not even own a house phone or a RJ11 cable so how can i be charged for a call that i have not made or even a service i do not want ?97Views0likes2Comments